What's Included?
At some point, when working with people, conflict is bound to happen. Disputes arise in many situations: a missed deadline, poor productivity, absenteeism, and violence. It is important that these scenarios are handled when they occur or before they occur because disputes lead to loss of revenue and undesirable lawsuits.
45
minutes on-demand video
10
Case Studies
8
Downloadable resources
21
Modules
Access on mobile devices
1
Certificate of completion
Course Content
This course is divided into ten modules, each focusing on a specific aspect of conflict resolution. Each module includes video lectures, downloadable resources, and case studies to reinforce learning. Upon completion of all modules, you will receive a certificate of completion.
- Module 1: An Introduction
- Case Study
- Module 2: C R Styles with TKI
- Case Study
- Module 3: Creating an Effective Atmosphere
- Case Study
- Module 4: Creating a Mutual Understanding
- Case Study
- Module 5: Focusing on Individual & Shared Needs
- Case Study
- Module 6: Getting to the Root Cause
- Case Study
- Module 7: Generating Options
- Case Study
- Module 8: Building a Solution
- Case Study
- Module 9: The Short Version of the Process
- Case Study
- Module 10: Additional Tools
- Case Study
Pricing Package
This course is available as part of our subscription plans. Choose the plan that best fits your needs:
Mock Library
Prepare for your exams with our professional mock exams.
$5.99/per month
Get Started- Access to All Existing Practice Exams
- Access to All Future Practice Exams
- Unlimited Access While Subscribed
- Cancel Anytime!
Course Library
Gain access to our expert video training and course resources.
$6.99/per month
Get Started- Access to All Existing Video Training
- Access to All Future Video Training Released While Subscribed
- Unlimited Access While Subscribed
- Progress Tracking Abilities
- Certificate of competition for each course.
- Cancel Anytime!
Full Library
Gain access to everything!
$9.99/per month
Get Started- Access to All Existing Mock & Video Training
- Access to All Future Mock & Video Training Training Released While Subscribed
- Access to all resources
- Unlimited Access While Subscribed
- Progress Tracking Abilities
- Certificate of competition for each course.
- Cancel Anytime!